Frequently Asked Questions (FAQs)  HOME

 

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Feel free to contact us with your questions.  Tech Help

 

Our most frequently asked question when on-site:

How do I know my ultrasound is working?

Patients complain that the stimulator feels like it is biting.

How do I know my ultrasound is working?

The following procedure will assure you that the sound head is working and provide an indication of its strength.

1.    Hold the sound head with the face up.
2.    Put several drops of water on the face.
3.    Turn up the intensity control to maximum
4.    The water should become very agitated and produce steam.

If you get no agitation or no steam, you probably have a sound head problem.  This procedure takes only a few seconds and will not damage your sound head.  If you are unsure about your results, call us.  We will be glad to discuss your unit.

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Patients complain that the stimulator feels like it is biting.

Check the following:

1.    If you use sticky electrodes - replace them
2.    Make sure the pin tips of your lead wires are not corroded - polish with a small piece of "Scotch Brite"
3.    Check the rest of the lead wire.
4.    If the stimulator has knobs to turn up the intensity, turn unit off and turn the knobs both ways several times to clean off the internal  contacts.
5.    If you use the carbon rubber electrodes it is probably time to replace them, they do go bad over time.

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We will be glad to help you with any technical help you may need. We are always glad to help customers avoid costly repairs and down time. Also if you are considering buying new equipment, call us for our evaluation of each make and model.